Owner attention brief
Needs You Now
Needs you now
Waiting for your OK- Current signal
- Tekmetric, as of 7:55 AM: a labor line may not be reflected in the RO total. This is possibly recoverable, not a confirmed amount.
- What it needs
- Compare the recommendation with the source RO, then approve or dismiss it.
- Next step
- Approval queues the decision for the service manager; RevvOS does not change the RO.
- Current signal
- CCC ONE, as of 8:04 AM: the job has been open 11 days and the supplement status needs review.
- What it needs
- Ask the collision director to verify the hold and customer update in the source system.
- Next step
- Your approval queues that review; it does not mark the repair complete.
Follow-up ready
Draft for review- Current signal
- Protractor, as of 8:06 AM: the brake estimate has been open nine days with no recorded decision.
- What it needs
- Review the material follow-up draft against the estimate and customer notes.
- Next step
- Approval queues the draft for the service advisor; it is not shown as sent.
Watching
Check the exception- Current signal
- Supplier feed, as of 7:48 AM: the expected delivery moved by two days.
- What it needs
- Confirm the part status and review the prepared customer-update draft.
- Next step
- The parts manager decides whether to queue the draft; delivery is not shown as resolved.
- Current signal
- Google Business Profile, as of 7:50 AM: a new low-star review mentions a return visit.
- What it needs
- Check the repair history and review the prepared response for accuracy and tone.
- Next step
- The area operator decides whether to queue the response; it is not shown as posted.
Awaiting connection
Data gap visible- Current signal
- Available shop feeds show job totals, not collected cash. The bank feed is waiting for connection, so no complete cash-in outlook is shown.
- What it needs
- Connect or restore the bank feed before reviewing a cash position.
- Next step
- Until then, use source job totals only and do not treat them as collected cash.