Guides for auto shops

The Ugly Call Test is a one-week AI phone answering trial for auto shops: a call log, test calls to make, a never list and what to count.

A body shop phone call checklist: seven collision call types, what to capture on each, when a person takes over, and three things a receptionist never says.

An auto detailing phone script for your AI receptionist: capture the package, the condition and the other shop's quote, and route coating calls to a person.

The Five Door Table is a weekly auto repair lead tracking sheet: five lead doors, four columns from inquiry to repair order, pulled from your shop system.

An auto glass phone script for your AI receptionist: capture vehicle, damage, carrier and callback, skip coverage and repair answers, route the rest.

Set up missed call text back for auto shops in three steps: a second ring, a text within a minute, one callback owner, plus the texts and a Friday check.

An auto repair lead intake sheet: the six fields every call, form, text and Google message gets, one owner, a reply clock, and first replies to copy.

Estimates go unanswered for five specific reasons. Work the lifecycle, the presentation, the channel, and the follow-up cadence, then audit your last ten.

A windshield replacement quote checklist: the glass for the VIN, the small parts, recalibration stated either way and both totals, before the caller hangs up.

A collision estimate review checklist: four flags to raise before anyone signs, at each of the five estimate stages, without software editing a single line.

A declined work follow up sheet for auto shops: four reason codes, an urgency field, the right timing for each, and a message template for every reason.

Windshield quote follow-up templates for glass shops: send within the hour, repeat the exact glass and total, offer a real time, never promise coverage.

The Supplement Packet: a collision supplement checklist with the four lines every supplement needs and the five triggers, so it goes out complete the same day.

A collision claim tracking test for body shops: one question to ask any claims tool, the seven claim stages, where each stalls, and what AI must never do.

A one-page board setup for auto repair technician scheduling: software proposes each tech's next job, flags stuck cars, and the foreman approves.

The Stage Clock cuts collision repair cycle time at the waits: stage limits, four run-out points, owners for each, and status texts to copy.

The handoff test: three questions and a one-page sheet to score your shop's seven handoffs and pick which one to automate first, with pricing kept with people.

The seven o'clock list: an auto repair shop daily checklist for stale estimates, stuck repair orders and late parts, each with a source, an owner and a limit.

A one-page automotive workflow automation template for repair shops: trigger, data, action, owner and exit, with three shop workflows already filled in.

An auto glass dispatch checklist for mobile shops: check the tech, the van shelf, the exact glass for the VIN and the cure time before you promise a stop.

The Glass Work Order Map is an auto glass work order checklist in five lines, from VIN and part to calibration sign-off and claim paperwork, with templates.

The Idle Meter splits collision cycle time into stages, so you can see the four quiet ones where days go, with a late signal and an owner for each.

An auto detailing inspection checklist: four photos and a note before the price is final, a flagged gap against the quote and a revision message to copy.

An auto repair capacity worksheet for Monday: techs times attended hours times productivity, minus carryover and a reserve, compared with booked hours.

Repair status text templates for checked in, estimate ready, waiting on parts and ready for pickup, plus the stage rules that keep each text true.

Technician efficiency vs productivity, read side by side: the two formulas, a worked example, and where a tech's non-billable hours usually go.

A two-week auto shop bottleneck tracking sheet: tag every wait by cause, fix the biggest one, and check whether approvals are waiting on you.

The One Record Rule for auto repair CRM setup: one source of truth, a field list of what automation may write, and sync checks before reminders.

The Eight Touch Map lays out auto repair customer follow up across a repair order: eight messages, which send alone, and the order to set them up.

The Send Line sorts auto repair text message templates into what AI may send alone and what an advisor approves, with reply rules to copy.

Auto repair reminder templates for the four reminders worth sending: appointment, service interval, declined work and check-in, with timing and owners.

Win back lapsed auto repair customers in three passes: define lapsed from your own shop, pull complaints, and send messages about their own car.

Collision repair customer updates for every stage: the real status, the real reason for any delay and only dates you'll keep. Messages to copy.

The Trigger Map for auto repair follow-up messages: four shop events, one approved message each, and the person who checks it. Wording to copy.

The Honest Basics auto repair SEO checklist: make your listing match reality, write one real page per service, and let AI audit while a person fixes.

Three Google Ads settings for auto repair shops: count real phone calls as the win, protect your shop name, and read every landing page the AI uses.

The Star Sort gives every auto repair review an owner: a thank-you for 4 to 5 stars, a reply and call for 3, a manager call first for 1 to 2.

The Paid Parts Match is a one-page monthly checklist for auto repair parts reconciliation: pull parts used, match the bills, flag the rest.

The All-Shops Check makes multi-location auto shop reporting comparable: shared definitions, one screen of what to act on, and honest gaps.

A one-page multi-shop AI pilot plan for auto repair groups: one workflow, one to three shops, rules on a page and your own baseline count.

The one-screen report: an auto shop weekly report template with four numbers, your own eight-week trend, a stuck-work list and a data status line.

The rate gap worksheet: how to calculate effective labor rate, compare it with your posted rate, and sort discounts by advisor and reason to find the leak.

Every ROI figure you have seen for AI in a repair shop uses somebody else's inputs. Here are the inputs that actually drive yours, and how to compute the number.

A repair shop revenue recovery sheet for declined work, open estimates, lapsed customers and missed calls, with the columns and a Friday count.

Auto repair invoice reminder emails and a weekly aging checklist for fleet and commercial accounts: same-day invoices, Monday aging and a call list.

The Source Test is a one-page checklist of six AI operating system demo questions for auto shop owners, with what a good answer and a red flag sound like.

A body shop automation checklist: keep the record ledger where it is, put clocks on the motion ledger, and automate six collision jobs in the right order.

The what-changed question: ten questions to ask your shop data with AI, starting with what changed, what moved with it and which shop or advisor it came from.

A staged plan for automating a repair shop, ordered by what to do first: measure, fix capture, work the open jobs, then nurture, then buy demand.

The cost of AI for an auto repair shop is a structure, not a sticker price. Here are the layers that make up the total, how each scales, and which line is hidden.